Q - Where is the S/N (Serial Number) of the awning?
A - The S/N of the awnings is on the internal side of the leadbar (F35/Caravanstore) or on the right arm (F45/F65/Eagle); in order to read it you must open the awning.
Q - What awning can I install on my vehicle?
A - The choice of the awning depends on several factors: type of vehicle (motorhome, caravan, van), and type of structure. Our catalogue provides useful information to understand which is the suitable product for you. For specific information we always recommend that you consult your dealer.
Q - What is the difference between F45 and F65?
A - The fundamental difference between these two models is that F45 is suitable for installation on the wall of the vehicle while the F65 on the roof of the vehicle. The choice must be made according to the shape of the vehicle; when possible (when the wall of the motorhome is flat and with no windows, etc.) is always better to choose an F45.
Q - What is the difference between the F45 awning and F35 Pro awning?
A - The F45 (like the F65) awning is the top of our line, high technology, with automatic opening using a crank handle. The F35 Pro awning has a smaller case, is less expensive and lighter and the opening/closing operation is manual, rolling the fabric in and out by hand.
Q - Are the installation adapters standard delivered with my awning?
A - A standard set of adapters (Kit AS 120 or Kit AS 400 or Kit AS 400 L) is delivered with every F45 S and F45 L awning. We also have many other adapter kits specially designed for specific vehicles.
The F45 Eagle awnings are delivered with full length AS bracket.
The Caravanstore and the F35 Pro can be installed in the caravan awning rail where possible, otherwise you can order separately specific adapters. The Fiamma F65 awnings are always supplied without adapters as the mounting system is different depending on what type of vehicle you have, so you have to order the installation brackets separately.
Q - Can I equip my Fiamma awning with a 12V motor afterwards?
A - Only the F45 S, F45 L and F65 / F65 S can be equipped with a 12V motor afterwards. Caravanstore and F35 Pro can not be motorized. Fiamma ZIP can receive the motor kit even if not suggested.
Q - Do Fiamma awnings always include a central rafter?
A - Not always. All F45 and F65 awnings from 4.00m length are standard delivered with central tension rafter with the exception of the Eagle versions. One Rafter Caravanstore (Item No. 03888-01-) is standard included in the Caravanstore 4.10m and 1 Rafter + 1 Caravanstore Support Leg in Caravanstore 4.40m. In all other awning lengths the Rafter must be acquired as an optional accessory.
Q - Does my awning have support legs?
A - Yes. Support legs are included in all our awnings from 2.00m lengths onward. They are attached permanently to the awning and fold up inside the case when the awning is closed. Our Eagle awnings are self supporting and do not include support legs.
Q - What is the difference between fixing the support legs on the floor or on wall (using the appropriate brackets supplied as standard)?
A – It is always necessary to use support legs when opening an awning. The only exceptions are the Eagle models, which, not having the legs, are equipped with reinforced arms and structure. Fixing the legs to the ground, with the proper pegs, or on the wall of the vehicle with the suitable brackets, are both correct methods of operation.
Q - For the Fiamma ZIP and Caravanstore ZIP can I buy the awning and the closure separately?
A - No, ZIP versions are sold only complete. However, in special cases, you can require only the awning or only the complete closure (frontal + side panels) by replacing the complete closure of a damaged product.
Q - What can be used to clean my awning fabric?
A - The best way to clean it is to use water with a cloth or a soft brush.
If it is very dirty, add some degreasing detergent to the water. Make sure to rinse carefully any remaining detergent on the fabric.
Q - How far can I extend the awning?
A - You can unroll the awning stopping at any distance you prefer.
When the awning is fully extended, the fabric can sag lightly, just roll it back for about one turn to put it in tension again.
Q - Can I use my awning to protect me from the rain?
A - The awning is meant to shelter you from the sun and moderate rain. Therefore, we recommend you to close the awning in case of strong wind, heavy rain or snow. For moderate rain use the central rafter and lower one leg to allow water running off. Water pooling can stretch the fabric causing faulty closing. Be careful because the fabrics with this kind of problem are not covered by warranty.
Q - Can I drive when my Caravanstore is mounted?
A - For small and longer distances, you can leave the Caravanstore mounted on the vehicle. Please consider that the vibrations can make the awning beat against the wall of the vehicle, causing noise and damaging the wall of the vehicle.
Q - On which awnings can the Privacy Room be installed?
A - Privacy Room is designed for F45s and F45L awnings. F65s and F65 only if installed on Fiat Ducato after 06/2006 and on Caravan. The Privacy Room cannot be fitted on models produced before the F45 Elegance.
The Kit Privacy O (which is standard delivered with the Privacy Room) allows the installation of the Privacy Room on Omnistor 5002, 5003, 4900 and Tristor2 awnings too.